Om-Midterm Exam

Lesson 1. What is Operations Management Management of the conversion process which transforms inputs such as raw material and labor into outputs in the form of consummate goods and services. Historical Development of O.M Prior to 1900 Cottage industry produced make goods. Watts steam engine in 1785. Whitneys standardized gun parts in 1801. Industrial variation began at mid-century. Scientific Management (Frederick W. Taylor) Systematic approach to change magnitude worker productivity through time account, standardization of work, and incentives. Viewed workers as an interchangeable asset. Other Management Pioneers Frank and Lillian Gilbreth Motion study and industrial psychology Henry L. Gantt Scheduling and the Gantt chart Moving Assembly flexure (1913) Labor specialization reduced assembly time. Hawthorne Studies Yielded unexpected results in the productivity of Western Electric plant workers after changes in their production environment. Led to recognition of the importance of work target and employee motivation. Operations Research (Management Science) Outgrowth of WWII needs for logistics control and arm systems design. Seeks to obtain mathematically optimal (quantitative) solutions to complex problems.

OM Emerges as a Field 19501960, OM moved beyond industrial engineering and operations seek to the view of the production peration as a system. OM Emerges as a Field 19501960, OM moved beyond industrial engineering and operations interrogation to the view of the production operation as a system. The pairing of OM and IT Integrated solutions approaches Business process reengineering Supply chain management Systems consolidation (SAP) Operations Management in Services OM concepts can apply to two manufacturing and service operations. Integration of Manufacturing and Services Conducting world class operations requires congenial manufacturing and service operations. Lesson... If you want to get a full essay, dress it on our website: Orderessay

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