Monday, January 14, 2013

Workplace Listening And Nonverbal Communication

Listening , Nonverbal Cues , and the WorkplaceCommunication is an integral part of the body of sprain . From owners , to managers , to the module and aides , communication is an inevitable occurrence - inevitable because veritable(a) without speaking , every one is communicating . As wellhead , communication is integral because it is through this that interconnection between managers and employees earth-closet be established . However , there are ii main points that are much overlooked in practiceplace communication : listen and nonverbal communicationListeningIn communication , audience is regarded as the most important element It is where speech , reading , and piece starts , and continues . There is a process involved in this , contend by the listener , speaker , sum and visuals (Grognet and Van Duzer , 2002Humphries (2001 ) remove that nation always think they are estimable at listening , but actually misses the whole point of it . both the speaker and the listener are culprits in the listening blow for most communication processes . Speakers , for instance , pre-judge their listeners , so they adapt a way of speech that they think will best reason how their listeners will comprehend their message . Thus , the listeners get a message that may be different from what the original message is endeavoring to convey . For instance , an employee may cut a message short enough for a busy workfellow to get the message , regardless if it is complete - a scenario which often leads to miscommunicationListeners also have a hand on the quandary . The worst fault of listeners is , again , pre-judgment . Listeners some clocks judge the speakers and try to comprehend the message according to how they perceive the listener (Humphries , 2001 ) For good example , Employee A tells Employee B that she likes everybody at work - but Employee B knows Employee A has been spreading ill words about people in the office . He will then concern the statement as either sarcasm or a lie , even if Employee A meant to say it at good willMultitasking is also to blame .
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Listening oftentimes fails in the piece of work because people at work would like to accomplish as much work in as little time as possible . Multitasking is part of many employees everyday work life . However , when a person does many things at one time it is his listening skills that suffer . Also , politeness dictate that when you speak to someone , you should give your abundant single(a) attention Same goes in a larger cathode-ray oscilloscope , when companies deal with customer opinion or feedback - when companies disregard these , they are not listening . If they do not start listening , they are loosing the clients one time or another (Humphries , 2001Without listening , the verbal communication process fails . Feedback would be impossible , and military rank will be poor when people at work are not good listeners . Many office mishaps and workplace catastrophes have resulted from simple cases of bad listening behavior . To grow this important workplace tool , Grognet and Van Duzer (2002 ) suggests that speakers should make an apparent motion for some sort of pre-listening activity a statement to realize the receiver s attention . Listening can then take after , then a post-listening...If you want to get a full essay, order it on our website: Orderessay

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